Applying our experience and relationships to help organisations operate more efficiently and provide better value to customers.
Martin has channelled his knowledge and experience from over 25 years in the industry to benefit our network of installers; providing them with the tools to make the marketplace a more level playing field and giving customers the choice to use trusted, local suppliers at competitive rates.
Over the past 4 years we have delivered significant improvements to our customers’ businesses through partnerships, innovation and integrity. This is just the beginning. We passionately believe in continuous improvement and have invested in the development of the TradeHelp mobile app, which launched in September last year. This pioneering software is completely free and brings numerous additional benefits to our members.
Some of the latest statistics in our business areas since 2014
Years experience in the industry
Number of boilers bought through the TradeHelp network
Average that we save our Buying Group members
Number of TradeHelp Members
Number of manufacturer partners
When he joined PH Jones in 1991, the company operated from a portacabin in the garden of the family home, employing 10 members of staff and delivering sales of less than £0.5 million per annum.
Initially it focussed on able to pay customers before diversifying into social housing, gas and water utility metering, home emergency services and facilities management. Before its sale in 2011, the company had grown to 30 offices UK-wide, 1200 employees and sales in excess of £90 million per annum.
With total purchasing of over £30 million, a sophisticated team of procurement professionals was built to drive added value out of their supply chain relationships. TradeHelp now boasts over 50% of that procurement team as well as legal and commercial support at Director level.
Using market intelligence, process streamlining and technology, TradeHelp leverages savings on behalf of its members with an aggregate spend of £50 million and growing.
We have been working with TradeHelp for approximately two years and have found them to be helpful and efficient on all occasions. TradeHelp enable us to carry out installations for customers on finance who wish to spread their payments over a fixed period.
In the time we’ve been working with TradeHelp we’ve found the staff to be extremely helpful and friendly. It’s such a useful product to be able to offer our customers and has ensured that we can compete with the nationals. TradeHelp do what they say they’ll do.
We have been extremely happy working with the TradeHelp team over the last 18 months. The staff are always helpful and friendly, and very quick to support and respond. We would recommend TradeHelp to any installation company.
An excellent product.
The software is easy to use and the information is clear and precise for the customer.
Finally, a trade group that is worth being a member of. TradeHelp are constantly working in the background and I find it very comforting to know that they are trying their best to complement my business, at a time when I’m too busy to do it myself.
TradeHelp are the missing strings to my bow. If I need a solution, they have it covered.
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