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Flexible Payment Options

Offer interest free and interest bearing credit options through TradeHelp, helping you win more business.

TradeHelp support the heating, bathroom & electrical trades with two types of finance:

  • Interest free credit: over 12 or 24 months
  • Interest bearing credit: Introducing customers for credit at 9.9% APR over periods of 2 to 10 years for heating and bathroom installations or 14.9% over 3, 4, or 5 years for Electrical installations.

All options are offered directly by you to your customer, and you are able to advertise the availability of finance.  You do not need a consumer credit licence, although we do have an alternative process available for licensed installers.

To apply to offer finance installers must first join the free TradeHelp Network through the TradeHelp App.

join the network

Customer Finance

Become a TradeHelp Introducer Appointed Representative to offer both interest free and interest bearing credit

Interest Free Credit

  • You can quote for heating and bathroom installations on 12 or 24 months’ interest free finance (Electrical installations over 12 months’) – with the job total split into 12 or 24 equal repayments.
  • There is no deposit required.
  • The lender will charge a subsidy on each job, which will be taken from the job total before you are paid out.


Interest Bearing Credit

  • You can also introduce customers for interest bearing finance at 9.9% APR over 2 to 8, and 10 years for heating and bathroom installations or 14.9% APR over 3, 4 or 5 years for Electrical installations. 
  • There is no lender subsidy for interest bearing finance jobs.
  • No deposit is required.


The Costs

  • TradeHelp charge a one-off set-up fee of £200 +VAT to set you up with the Introducer Appointed Representative status required to enable you to offer finance to your customers.
  • There is no ongoing annual fee.
  • TradeHelp charge an admin fee for the administration of each job.  Jobs up to the value of £3499 (incl. vat if applicable) will be charged £99 plus vat.
  • An ‘over the phone’ training session is required which is free for your first representative. Further representatives are charged at £50+ vat.

Frequently Asked Questions

All you need to know about finance from Tradehelp

  • How do I apply to offer finance?

    To apply to offer finance you must first join the free TradeHelp Network.  You can do this through the links in our website or through the TradeHelp app which is free to download and use from the App Store or Google Play.

    Once you have created an account, you can sign up to get discounts from the free TradeHelp Buying Group and apply to offer finance.  Go to the ‘Settings’ section from the main menu and select ‘Offer Finance’.

    Complete the application and a member of the team will call you to discuss the next steps.

  • Do I need a Consumer Credit Licence?

    No, you do not need a Consumer Credit Licence.

    You are able to become a TradeHelp IAR (Introducer Appointed Representative) and introduce customers to TradeHelp for a quote on finance. You do not need your own Consumer Credit Licence to do this although we do have an alternative process for licensed companies.

    TradeHelp is a trading style of Tradehelp Ltd. We are authorised and regulated by the Financial Conduct Authority. Our firm reference number is 697812. We are a credit broker, not a lender, and offer loans from a small panel of carefully selected lenders. We do not offer financial advice. All loans are subject to status.

  • Will my customer have a credit check?

    Yes. Once you have provided a quote and introduced the customer to us, a member of the team will call the customer to take them through the credit application.  This takes around ten minutes and in most cases an accept or decline decision will be given whilst on the call.  To understand better what the lenders are looking for please see the required criteria below.

    Customer Criteria:

    -Individuals only – 18 years or over (purchasing for personal, not business, use)
    -Howeowner with email address and ability to make payments by direct debit
    -Resident in the UK for at least the last 12 months
    -Be employed or self-employed in permanent, paid employment (minimum 16 hours per week)

    Or be:

    -a student nurse/doctor
    -retired
    -receiving disability allowance
    -a houseperson with a partner in permanent paid employment.

  • How do I quote for the customer?

    All quotes for finance jobs must be completed through the TradeHelp software.  Over-the-phone training on how to use the quote tool and how to introduce your customer to us will be given on sign up.

  • What are the customer’s options?

    For heating installations the customer can opt for interest free credit over 12 or 24 months or interest bearing credit over 2,3,4,5,6,7 ,8 or 10 years.

    For electrical installations the customer can opt for interest free credit over 24 months or interest bearing credit over 3, 4 or 5 years.

  • When can I carry out the installation?

    Once the customer is approved for the finance and has signed their credit agreement you can go ahead and carry out the installation.  If this is within 14 days of them signing the agreement then a Waiver Form must be signed by the customer.  An electronic form is provided for you within the TradeHelp software.

  • When will I get paid?

    After completing the install, the customer must sign a Satisfaction Note. An electronic Satisfaction Note is provided within the software and will come straight through to our system once submitted.

    On receiving the Satisfaction Note a member of the TradeHelp team will call the customer and carry out a quick satisfaction call on a recorded line.  If the customer is totally satisfied the lender will be updated to pay out the funds for the install.

    The lender pays TradeHelp (minus any subsidy for interest free finance) and TradeHelp then forward the balance directly to you (minus any admin fee on the job).  You would generally expect to receive payment within 5-10 days of providing the job completion paperwork to us.

  • What are the costs to sign up?

    TradeHelp charge a one-off set-up fee of £200 +VAT to set you up with the Introducer Appointed Representative status required to enable you to offer finance to your customers.

    There is no ongoing annual fee.

    TradeHelp charge an admin fee for the administration of each job.  Jobs up to the value of £3499 (incl. vat if applicable) will be charged £99 plus vat.

    An ‘over the phone’ training session is required which is free for your first representative. Further representatives are charged at £50+ vat.

  • Can I advertise the finance options?

    As a TradeHelp Introducer Appointed Representative (IAR) you can advertise the availability of interest bearing finance, but you are not allowed to make any “real time financial promotions”. Real time promotions are when you set out for customers any detail of how they could pay for their specific quote on finance or when you have any interactive discussion with the customer about finance – you must leave that detail for TradeHelp to explain.

    During your free, over the phone training, a member of the team will talk you through the advertising process and provide you with guidelines to adhere to whether it be for interest bearing or interest free credit.

Any questions? Just ask

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